Babyonboardindia.com is totally committed to customer satisfaction. Please call 9004307595, Monday through Friday 10:00 AM – 9:00 PM IST.
IMPORTANT NOTICE CONCERNING REFUNDS: : As soon as you return your item to us and it's received into our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.
We do not refund shipping or freight charges on any orders or returns.
GENERAL RETURN POLICY:
Most products sold by Babyonboardindia.com qualify for free exchange or replacement within 14 days from the date your order ships. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, the return would not be processed.
We do not refund any freight or shipping charges. This policy applies for domestic orders only.
We do not accept returns or exchanges for any products after 14 days from the date your order ships.If you would like assistance in returning an item, please contact our customer service department at 9004307595 or email us at disha@Babyonboardindia.com. We will be happy to walk you through the return process.
We need the original packaging to be intact. Returned items in marked or damaged boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Some products do not qualify for a pre-paid return label because of their value. Please feel free to contact our customer service department at 9004307595 or email us at disha@Babyonboardindia.com and we will be happy to assist you.
UNDELIVERABLE AND REFUSED PACKAGES
If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order information before finalizing.